Overview
This guide helps you regain access to your practice account by resetting your password. Learn the steps to follow and important considerations to keep in mind.
Resetting Your Password
Go to the portal and click Recover Password.
This option is also available in several places on the portal.
Enter your verified email address.
Follow the instructions sent to your email to reset your password, remember to check your spam folder.
Important Notes
Verified Email Requirement:
You must use the verified email on file for recovery.
Contact your manager or admin to send you a verification email if needed.
Staff Login Restrictions:
Staff members cannot log in using Google; this feature is exclusive to patients.
Password Managers and Browser-Saved Passwords:
Ensure your password manager or browser stores the updated password to avoid conflicts with old passwords.
Email:
Use your email along the new password to log into the account.